If you are suffering with or have a concern with continence, you can contact our free, confidential service for advice and assessment, and treatment. Clinics for adults are provided throughout the borough. We provide booked telephone consultation appointments for new patients referred to clinic. We also offer home visits for people who cannot attend a clinic.
You don’t need to be suffering from incontinence to come and see us. Any symptoms or concerns that you have with your bladder or bowel will be discussed and assessed to see how we can help you.
The current average waiting time for the Bladder and Bowel service is 4.9 weeks.
Using this service
Anyone can use this service, but you have to be registered with a Bromley GP. You can self refer to a clinic by giving us a call.
You might also like to have a conversation with your doctor (GP), nurse or social carer, who can contact the service on your behalf for a referral. We will ask you about your condition and we may also contact your doctor to get information about any other medical conditions you might have.
Who this service is for
The service is for adults experiencing bowel or bladder problems who are registered with a Bromley GP. Patients who are unable to leave their homes will be assessed by one of our Community Continence Nurses.
Appointments at our clinics are booked through the Care Coordination Centre (CCC) administrators by calling 0300 330 5777.
Your first appointment will be a booked telephone consultation with a specialist nurse. This usually lasts about 20 minutes. The purpose of this appointment is to understand your condition better and give preliminary advice. Your next appointment will be at an appropriate clinic where the assessment will continue and treatment will be planned with you. This appointment usually last 40 minutes. This may involve an examination.
Before the telephone appointment you will be sent a fluid chart and questionnaire to complete and bring to the appointment along with a list of any medicines you are taking.
Cancelling an appointment
If you have a scheduled appointment with us, please contact us as soon as possible on 0300 330 5777 and we will arrange another time for you to see us. Please give us as much notice as possible so that we can give your appointment to someone else.
Urinary incontinence is the unintentional passing of urine. It is a very common problem and is thought to affect more than 50 million people in the developed world read more…
Bowel incontinence is an inability to control bowel movements, which means that stools (faeces) can leak uncontrollably from the rectum (back passage). Bowel incontinence is also sometimes known as faecal incontinence read more…
Useful organisations for more information and advice
Bladder and Bowel UK
A good source of continence equipment, publications and a helpline.
Useful Bromley Healthcare patient information leaflets:
Other useful patient information leaflets:
Bladder and Bowel Community
Formerly the Bladder and Bowel Foundation, the Bladder and Bowel Community offer information and advice support the millions of people in the UK who are living with conditions that affect their bladder or bowel. Go to bladderandbowel.org to find out more.
Patients can be referred via the Single Point of Entry form on EMIS.
Alternatively, patients can self-refer by calling the Care Co-ordination Centre on 0300 330 5777 or by emailing firstname.lastname@example.org
Service Lead/Specialist Nurse: Rachel Corney