Who this service is for
This service is for:
- Adults aged 18 or over
- Registered with a Bromley GP
- People who are housebound (not able to leave home on their own), or who need to be seen at home because of health, mobility or accessibility needs
If you are not housebound and can attend a clinic, please use Vita Health physiotherapy service
What physiotherapy can help with
- Improving mobility and balance
- Regaining movement after illness, injury or a hospital stay
- Simple exercise plans designed for you
- Advice on safe movement and posture to reduce pain
- Moving safely between things, such as from a bed to a chair
- Support with stairs
- Checking how likely you are to fall, and helping you reduce that risk
What occupational therapy can help with
- Everyday activities such as washing, dressing, cooking and moving around your home
- Looking at your home to see what might make things difficult or unsafe
- Small pieces of equipment to make daily tasks easier (for example, grab rails, perching stools, shower boards or kitchen tools)
- Ways to save your energy and manage tiredness if you have a long-term condition
- Advice and signposting if you need bigger changes to your home, such as a stairlift or walk-in shower
Some people may benefit from both physiotherapy and occupational therapy. We can arrange joint visits and refer you to other services if needed.
Current average waiting time (occupational therapy): approximately 7.8 weeks.
Current average waiting time (physiotherapy): approximately 4.8 weeks.
Calls may be recorded for training and quality purposes. To find out more, visit Personal information – Bromley Healthcare.
What to expect at your appointment
Home visits
We will contact you to arrange a suitable time for your first appointment.
You may see a physiotherapist, an occupational therapist or a therapy assistant (sometimes called a rehabilitation technician).
Together, you will agree goals and a care plan designed around your needs.
Online video appointments
Online appointments have been part of our service since early 2025. Most patients find them simple to use, and feedback shows they feel supported and listened to, similar to a home visit.
- You will receive a text message from NHSNoReply with a link to choose an appointment time.
- If you do not book using the link, our team will contact you to help you book.
- On the day, you will get a text with simple instructions to join your video appointment using an NHS system called Accurx. If there is any problem joining, your clinician will phone you.
- You will set goals together and agree a care plan, just as you would in a home visit.
Our online video appointments have been nominated for a national award:
Bromley Therapies team nominated for national Greener NHS award.
How to refer yourself
Please contact us if you:
- are housebound, or
- need to be seen at home to understand how you manage day-to-day tasks, and
- have noticed your health has got worse, or you are finding it harder to move around or manage everyday activities (such as getting in and out of bed or a chair)
When you get in touch, please provide
- which service you are referring to (physiotherapy, occupational therapy, or both) and why
- your full name, date of birth and a contact telephone number
Phone: 0300 330 5777
Email: bromh.spatherapy@nhs.net
Information for Professional Referrals
Health and care professionals can make a referral using the Bromley Healthcare Adult Therapies referral form or EMIS ROP.