Laing Buisson award for Management Excellence

We are delighted to announce that we have won the Laing Buisson award for Management Excellence

Bromley Healthcare’s Executive Team, led by CEO Jonathan Lewis, collected the award for Management Excellence for its leadership and focus on continuous innovation.  

These awards run by Laing Buisson celebrate excellence in independent and third sector healthcare.

On collecting the award Jonathan stated; “I am delighted that we have been recognised by Laing Buisson for our efforts in leading innovative new ways of delivering standardised, high quality healthcare for our patients.”

Specifically, the team under Jonathan’s leadership has developed an innovative approach to whole organisation and service development, a Systematic Improvement Methodology (SIM) that is allowing us to deliver higher quality, more consistent care to patients, better value to Commissioners and sustainable growth. The SIM comprises three core elements:

1) Increasing and standardising clinical quality

2) Building staff engagement

3) Increasing performance and productivity

Here are some of the impacts we have achieved with the SIM to date:

  • District Nursing appointments increased by 40%
  • Reduction in leg ulcer healing rates from 21 weeks to 5
  • Dramatic reductions in DNAs (Did Not Attends) from 13% to 4%
  • Achieved 7% annual growth in 2014/15 after 10% growth in 2013/14
  • Reduced recruitment times from 60 days to 38 (below NHS and CIPD averages)

None of this has come at the expense of compassionate care – 98% of those that have used our services would recommend us to their friends and family (highest in London).

Winners were announced at the Lancaster Hotel in London on 11th November 2015, please visit for more information


Notes for editors:

  1. About Bromley Healthcare

Bromley Healthcare was established in 2011 as an employee-owned social enterprise that ‘spun-out’ of the NHS. The organisation runs community health services in Bromley, Bexley, Croydon and Lewisham, providing a wide range of services to people of all ages. Services range from health visiting to district nursing, school nurses to specialist nurses, therapy services for adults and children, urgent care centres, services to help prevent hospital admissions and also facilitate early hospital discharge.

A leading provider for community health services Bromley Healthcare is a community interest company formed of over 850 people delivering high-quality NHS services, to people of all ages in the local community. The key to its success has been the emphasis it places on maximising best practice from both the private sector and the NHS.

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  1. Laing and Buisson is a leading information provider in the health and social care sectors.