UPDATE 20/07/2024: Bromley Healthcare’s patient booking system is now running as normal. Thank you for your patience and understanding.
19/07/2024
The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices.
The NHS has long-standing measures in place to manage the disruption, including using paper patient records and handwritten prescriptions, and the usual phone systems to contact your GP.
There is currently no known impact on 999 or emergency services, so people should use these services as they usually would.
Patients should attend appointments unless told otherwise. Only contact your GP if it’s urgent, and otherwise please use 111 online or call 111.
Managing your appointments with Bromley Healthcare (19/07/2024)
Currently, all Bromley Healthcare services continue to run as usual, however, due to issues with EMIS, we are unable to book new routine appointments or respond to general enquiries at this time.
If you have a booked appointment with Bromley Healthcare, please attend this as normal.
If you have an urgent clinical concern relating to your appointments with Bromley Healthcare, please contact us on 0300 330 5777, and we will assist you.